I’m a high-energy, data-driven, and results-oriented product leader, passionate about innovating and delivering measurable value to clients.
I founded Xcel Ventures in 1998 after a successful run as a product manager at a software startup that IPO’d, followed by a role as Product Marketing Segment Leader at Apple, where I developed the business case, led go-to-market execution, and helped drive $600M in revenue within three years.
At Xcel Ventures, I offered fractional product management and product marketing services to companies targeting B2B and B2C audiences with SaaS and mobile applications across diverse industries. I worked with enterprise clients like Dun & Bradstreet Software, Oracle, INPUT Market Research, and Ross Systems, as well as startups and high-growth companies such as 2Order.com, CallCenter Technologies, Sevista, AirSage, ComputerJobs.com, and Knowlagent.
The business grew rapidly, and I eventually launched a tech incubator that became a leading innovation hub in Atlanta and attracted venture funding. Despite the success, I realized I missed hands-on product work — so I sold the incubator and moved to California to return to my true passion: building products and working directly with teams.
At Intuit, I served as a Senior Product Manager for TurboTax, leading product-led growth (PLG), launching three innovative product and business models, and driving growth across acquisition, retention, and freemium revenue. I was later promoted to lead Open Innovation, accelerating the development of new business models, emerging technologies, and strategic partnerships.
After nearly six years at Intuit, I was recruited to return to the East Coast as VP of Product at LexisNexis, leading a startup division to launch a new SaaS solution in the U.S. After gaining business case approval to expand into EU and AU markets, I joined Citrix as Director of Product Line Management for ShareFile in regulated markets. When my husband and I relocated to the North Carolina coast—and Citrix did not support remote work—I re-engaged in fractional work through Xcel Ventures.
Between 2017 and 2021, I provided product leadership to clients such as Pendo, Hatch Early Learning, and Storable, and product marketing support to organizations like CPA.com, Samara’s Village, and Gourmet to Go.
One of those fractional roles evolved into a permanent position at Storable, where I created and aligned a cross-functional team around a strategic, outcome-focused roadmap serving 25,000 businesses, 100,000 users, and 10M consumers. This work drove a 53% increase in new MRR, 46% increase in customer acquisition, and 25% improvement in customer retention.
In 2022, amid a move to the Nashville area, I joined Twilio as a Principal Product Manager, focused on strategy and product management. I led market analysis and defined product strategy for omnichannel AI, personalization, and workflow capabilities within the Customer Experience Platform (CXP) and Contact Center as a Service (CCaaS). I also developed business cases and product requirements for analytics and workforce optimization, and led OEM vendor evaluations to accelerate delivery.
Most recently, I served as VP of Product at Lingraphica, a mobile healthtech company, where I led a team of 10 across product management, UI/UX, support, research, training, and analytics. Highlights include:
I’ve greatly valued my time at Lingraphica, where I led high-impact initiatives. However, as the company transitions to a hybrid model requiring in-office presence, I’ve decided to return to fractional product and marketing leadership engagements through Xcel Ventures — where I can make an immediate difference for companies that need senior leadership without the overhead of a full-time hire.
I am an authentic and data-driven product leader with a proven track record of scaling technology products, driving revenue growth, increasing customer engagement, and leading innovation across AI, SaaS, CCaaS, and mobile apps in FinTech, LegalTech, HealthTech, EdTech, and Contact Centers for B2C and B2B markets. Adept at building high-performance cross-functional teams and partner relationships, aligning them on vision and strategy to deliver measurable customer and business outcomes. Experienced in enterprise and startup environments, and brands including Intuit, LexisNexis, Apple, Twilio, Citrix. Skilled in Product Operating Model, Lean Startup, and Six Sigma methodologies to accelerate delivery, adoption, retention, and revenue growth.
FraProduct Management Leadership, Vision & Strategy, Customer Discovery & Journey Mapping, Outcome-focused Roadmaps & Prioritization, Product Operating Model, Lean StartUp, Product-Market Fit, Jobs-to-be-Done, Agile, Go-to-Market & Launch Planning and Execution, Cross-functional Teams, Coaching & Mentoring, Sales Tools